“As my company’s sole technical writer, I maintain and update over 2,000 pages of user guides for about twenty software applications. Since at least 1998, all help and tutorials at our company were published using Doc-to-Help, a Word-based system that didn’t support embedded videos or PDFs. In early 2018, I spent two months researching alternatives, and knew Manula was “the one” about five minutes into the free trial. My instincts were right. Everybody in the company loves our new user guides, and so do our customers.
Manula is super easy to use. The few times I needed support, I got a fast, accurate reply; and the solution was always very simple. This was such a welcome change from our experience with Doc-to-Help support.
Our Word-based documents were more technical than most: almost 100% tables-embedded-into-other-tables and complex layers of numbered and bulleted lists. It has been time-consuming (but fun) to convert our first thousand pages of help into Manula’s Textile-based format. The effort has been well worth it! Our documentation is getting far more views and longer visits than it ever did in the old format. We don’t have numbers yet, but I suspect it is also leading to fewer support tickets, freeing up time for our sales staff.![How To Create A User Manual For A System How To Create A User Manual For A System](/uploads/1/2/6/1/126196967/259343303.png)
It takes an IT staff member approximately one minute to set up our website for each new Manula help document. Manula seamlessly integrates into our website, using our custom colors and logos to give a consistent user experience. The layout, table of contents, fonts and tables are inviting and easy on the eyes. We can even hide minor topics from the table of contents, thus keeping our extensive help from appearing too intimidating. I love the ease of updating, the change control system, and ability to support multiple versions. Users who haven’t updated their software see the applicable user guide, while on-plan users see additional topics about the latest features. And because the help is online, I can fix a typo or add a new topic any day of the year. This means there is no longer a rush to get the help finished weeks before an upcoming release. The context help is extremely easy to implement on both my end and the developer end.![Create a how to manual Create a how to manual](/uploads/1/2/6/1/126196967/129025863.jpg)
Jul 12, 2017 Only 5% of the things you do everyday really matter. Here’s one way to cut out the time-wasters and create your own user manual in the process. Everyone goes through some process on a. This User Manual (UM) provides the information necessary for to effectively use the. Overview Instructions: Briefly describe in general terms the system/application and the purpose for which it is intended, written in non-technical terminology. Under some circumstances, CREATE USER may be recorded in server logs or on the client side in a history file such as /.mysqlhistory, which means that cleartext passwords may be read by anyone having read access to that information.For information about the conditions under which this occurs for the server logs and how to control it, see Section 6.1.2.3, “Passwords and Logging”. The system user guide enables you to create end user help documentation that is specific to the policies and procedures of your organization. A default help page is provided in the base system that displays UI16 help documents for system.
Manula is super easy to use. The few times I needed support, I got a fast, accurate reply; and the solution was always very simple. This was such a welcome change from our experience with Doc-to-Help support.
Our Word-based documents were more technical than most: almost 100% tables-embedded-into-other-tables and complex layers of numbered and bulleted lists. It has been time-consuming (but fun) to convert our first thousand pages of help into Manula’s Textile-based format. The effort has been well worth it! Our documentation is getting far more views and longer visits than it ever did in the old format. We don’t have numbers yet, but I suspect it is also leading to fewer support tickets, freeing up time for our sales staff.
![How To Create A User Manual For A System How To Create A User Manual For A System](/uploads/1/2/6/1/126196967/259343303.png)
It takes an IT staff member approximately one minute to set up our website for each new Manula help document. Manula seamlessly integrates into our website, using our custom colors and logos to give a consistent user experience. The layout, table of contents, fonts and tables are inviting and easy on the eyes. We can even hide minor topics from the table of contents, thus keeping our extensive help from appearing too intimidating. I love the ease of updating, the change control system, and ability to support multiple versions. Users who haven’t updated their software see the applicable user guide, while on-plan users see additional topics about the latest features. And because the help is online, I can fix a typo or add a new topic any day of the year. This means there is no longer a rush to get the help finished weeks before an upcoming release. The context help is extremely easy to implement on both my end and the developer end.
![Create a how to manual Create a how to manual](/uploads/1/2/6/1/126196967/129025863.jpg)